FREQUENTLY ASKED QUESTIONS
Thank you for purchasing from Renew You Body Butter!
We are excited to get your products to you!
We make your order specifically for you when you order it, so please allow:
1-5 business day handling time
2-3 business day shipping time
From the day you ordered it can be 4-8 business days to arrival. The times above are for domestic shipping. International shipping may take up to an additional 3-5 business days to arrive due to customs.
Our customer service team is here to help you with what ever you need!
Items purchased online must be returned within 14 days of purchase.
You must have an original receipt or packing slip to complete your return.
Items must be unopened and unused. Once the item(s) and the original receipt are returned you will be issued a full refund which takes 10-14 business days processing time.
For more information regarding returns please navigate to our return policy
Please note that refunds arent eligable for sales generated through our affilate program, if there is an issue please email renewyoubodybutters@gmail.com and we will try our best to fix what ever issue you are dealing with.
